Refrences and Testimonials

February 6, 2004

Dear Garen,

This letter is to thank you for the outstanding job you did last year as the general contractor for our house in Reno, Nevada.  We would be pleased to discuss our experience with GLM Custom Homes with your prospective clients.
For years while we lived in Granite Bay we watched your houses being built in our neighborhood, and we were always impressed with the quality of your work.  We often said we would be thrilled to have you build our next home.

When we moved to Reno in 2000 and began planning our home, we were excited when you offered to build our house for a fair price.  Our high expectations were completely fulfilled when the project began.

To begin with, you and Susan offered a number of extremely valuable suggestions that improved our plans.  Your subcontractors were all excellent craftsmen, and they were helpful and cooperative.  Whenever a problem turned up with the plans, you were always there with recommended solutions instead of problems and additional costs.  Your personal attention and concern for the quality of the work was very satisfying.  It was a pleasure to work with you during the construction.
We have been living in the house for a little over a year now, and except for a couple of very minor items, the job was flawless.  Even our most critical friends have been impressed with the quality of the work.
Please feel free to invite prospective GLM clients to talk to us and to look at our home. 
Thanks again for a great job.

Sincerely,
Pat and Terry McGuire
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April 29, 2004

Dear Garen,

Thank you for doing a beautiful job on the remodel.  The new layout works so well for us—we really feel like we’re in a new house.  You and Susan had some great design ideas.  We love your personal touches—the trellis, the crown molding, the stone fireplace… we could go on and on!  We appreciate the fact that you were always responsive to our calls and receptive to our ideas.  Your subs were courteous, helpful and respectful of our privacy.

Now… on to the landscaping and decorating.

Thanks so much,

Joe & Kathy   [Balestrini]
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(The following is a recorded phone message from Shirley Perkins, the original homeowner of a house built by GLM Custom Homes in 1982. This phone message was received on 8/8/2000, eighteen years after the house was built.)

This is Shirley Perkins.  Garen, I just want to thank you for being a great contractor and for hiring the best people and putting the best materials in building your homes.  I’ve talked to some of the neighbors in Crown Point [Roseville, CA], and I’ve heard some horror stories about how their roofs are caving in and their windows had to be replaced several times due to moisture and all that stuff.  And again, I’ve been meaning to call you for months and just never got around to it.

Thank you so much for building such a fine home.  We just love it here and I wanted to tell you. 

I hope all of you are well and enjoying your summers.  And I’m not sure if your kids are married or not—mine are still aren’t.  But, nevertheless, thanks again and you all have a nice summer!
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Other references available upon request